e-Governance is the use of ICT by different sections of the society aiming to improve information and service delivery, encourage citizen participation and make government more accountable, transparent and cost effective. The Govt. of India has launched the National e-Governance Plan (NeGP) to transform governance into e-Governance. The NeGP comprises of three core components for

supporting e-Governance initiatives as follows:
• State Data Centre (SDC)
• State Wide Area Networks (SWAN)
• Common Service Centre (CSC)

AISECT is a leading Service Centre Agency of Central India implementing e-Governance CSC project in the states of Madhya Pradesh and Chhattisgarh. AISECT is setting up 2926 CSCs in Madhya Pradesh and 1487 CSCs in Chhattisgarh.
AISECT Head Office has established separate project teams for M.P. and C.G. at State level and district levels for implementation of the project. The advertisement, publicity and awareness campaigns are designed and launched by the Head Office. Comprehensive VLE Training Structure (T1 to T6) is conducted from state level to block level for capacity building of the VLEs in phases. Tie-ups with various Service Providers are also done by the Head Office at national level for the entire network.

CSC Project Madhya Pradesh
AISECT is the implementer of the Common Service Centre Project in the maximum possible three divisions of Madhya Pradesh. The most remote and difficult 15 districts of Rewa, Sagar and Chambal regions were allotted to AISECT with a mandate of setting-up 2926 CSCs in the 15 districts out of which 2622 CSCs have been established by upto Jan 2010 (one of the leading SCA in achieving target). The bouquet of services offered at AISECT CSCs is of two categories as follows:

CORE SERVICES
• G2C services available through MPOnline at 1667 CSCs
• AISECT Educational Programmes and IGNOU courses at all AISECT CSCS
• Popular B2C Services like Digital Photography, Audio/Video Titling, DTP at all CSCs

AUXILLIARY SERVICES
• Financial Inclusion: Banking Services with SBI as BF and BC
• Financial Inclusion: Insurance Services with LIC and United India Insurance
• Telecom Services with Idea, BSNL and others
• Entertainment Services with TATASKY

CSC Project Chhattisgarh
AISECT is the implementer of the Common Service Centre Project in two divisions of Chhattisgarh. AISECT has the mandate of setting-up 1487 CSCs in the 7 districts of Korba and Durg out of which 809 CSCs have been established upto Jan 2010. The bouquet of services offered at AISECT CSCs of Chhattisgarh is the same as Madhya Pradesh as follows:

CORE SERVICES
• G2C services shall be made available through CHiPS
• AISECT Educational Programs and IGNOU courses at all AISECT CSCS
• Popular B2C Services like Digital Photography, Audio/Video Titling, DTP at all CSCs

AUXILLIARY SERVICES
• Financial Inclusion: Banking Services with SBI as BF and BC
• Financial Inclusion: Insurance Services with LIC and United India Insurance
• Telecom Services with Idea, BSNL and others
• Entertainment Services with TATASKY

AISECT Centre for E-Governance
AISECT has established a Centre for e-Governance for demonstration of ICT technologies and applications suitable for dissemination in rural areas. The facilities available at AISECT CeG for demonstration are as follows:

G2C Services Kiosk
• MP Online Portal
• 103 Government Websites of various Central Govt. Ministries, Departments or State Govt.

B2C Services Kiosk
• Hughes Services (VSAT Technology)
• Suvidhaa Online
• IRTC website
• LIC Online
• SBI Online
• Tata Sky
• AIICB Online
• Idea Cellular

Other Applications and Technologies for Rural Areas Kiosk
• Hardware Assembling by Vigyan Ashram
• MsOffice Application CDs byVigyan Ashram
• English Language CD Vigyan Ashram
• Microsoft Digital Literacy Programme
• Educational Applications from Azim Premji Foundation
• Hindi Software Tool (Govt. of India)
• Hospital Management Software
• Trading Management Software
• Medical Store Management Software
• School Management Software
• Hotel Management Software

AISECT Applications and Services Kiosk
• Egyan portal of Computer Literacy in Indian Languages
• CVRU Online portal for e-learning
• AISECT portal for delivery of educational services and B2C services
In addition to the above a collection of Printed information, Audio CDs, Training Films are also available at this centre.

Service Centre Agency (SCA)
SCAs are setting up service delivery channels and providing secure and safe Government-to-Citizen (G2C), Business-to-Citizen (B2C) and Citizen-to-Citizen (C2C) services through the network of CSCs allocated to them. The SCA can be a private sector agency, a PSU, an SME, a training institute, an NGO or a co-operative.
SCA selection through CSC Bidding
The State Govt. Designated Agency (SDA) like Madhya Pradesh State Electronics Development Corporation Ltd. (MPSEDC), issues the Request for Proposal (RFP) by the process of open tender. The tenders are evaluated in three phases: Pre Qualification Bids, Technical Bids and Financial Bids to select an SCA for implementing CSC Project. AISECT has been selected as SCA in the States of Madhya Pradesh for three zones and Chhattisgarh for two zones to implement the Common Service Centre Project. The following are the details of Zones allotted to AISECT:

State wise SCAs selected all over India
The details of state wise SCAs selected for implementation of CSC Project all over the country are available at the following link:

http://www.csc-india.org/SCAs/SelectedSCAs/tabid/581/language/en-GB/Default.aspx